You choose meals from our seasonal rotating menu. Each meal is only available on certain delivery days (Sunday, Tuesday, or Wednesday). Once selected, your meals will be added to an order for the correct delivery day. You can choose meals for just one week or build a full two-week cycle.

Yes! You can pick different meals for each delivery day, and build out a plan for one or two weeks at a time. It's perfect for variety, or for ordering meals for multiple people under one account.

Yes, you can select meals for just one delivery day if you prefer. There’s no minimum number of days required to place an order.

Yes. If you don’t enable Auto-Renew, your selections will be treated as a single one-time order — even if they include meals across multiple delivery days. You’ll be charged for the full order at checkout, and you won’t receive any future meals unless you return to place another order.

Absolutely. You can choose meals for any combination of our delivery days — Sunday, Tuesday, and Wednesday — each week. You’re not locked into a fixed schedule.

The cutoff is 6pm, two days before each delivery. For example, for a Sunday delivery, the cutoff is Friday at 6pm.

Our regular meals are approx. 600 calories and contain around 40g of protein. They weigh between 400–500g. We also offer Small and Large meals, with optional upgrades for Dairy Free and Low Carb (+$1.50).

We don’t use refined sugar, wheat, or seed oils. If you have strong dislikes (e.g. mushrooms, coriander), leave a note in your order. For allergies, please contact us first to confirm what’s possible — we work in a small kitchen and take food safety seriously.

Auto-Renew repeats your current two-week order every two weeks. Each delivery day becomes its own repeating order. You’ll be charged at 6pm, two days before delivery. You can edit, skip, or cancel meals before the cutoff. Learn more about Auto-Renew here.

Your current selections across two weeks will be shown in your Upcoming Orders. When Auto-Renew is turned on, these meals will be copied into future delivery dates using the same structure.

Yes — we’ll send you a reminder before each cutoff, so you can make any changes or skip that delivery before you’re charged.

Yes, you can turn off Auto-Renew at any time through your dashboard. You can also remove specific meals or delivery days. There’s no lock-in.

We deliver on Sunday, Tuesday, and Wednesday evenings between 5:30PM and 9PM. Sunday meals are for Monday and Tuesday. Tuesday meals are for Wednesday and Thursday. Wednesday meals are for Friday.

We deliver to Queenstown, Frankton, Lake Hayes Estate, Shotover Country, Hanley’s Farm, Jacks Point, Kelvin Heights, Arrowtown, Arthurs Point, and Fernhill. Unsure? Just ask us before ordering.

If you’re not home, we’ll leave your meals in a shaded spot. If you won’t be home, we recommend leaving out a chilly bin with an ice pack. You can also add delivery instructions at checkout.

Yes — pickup is available from Industrial Fitness Gym after 6PM on delivery days. Just select “Pickup” at checkout.

Real Rewards is our points-based loyalty program that turns your orders into credit. You’ll earn points every time you order — no sign-up required.

You’ll earn points with every order. The more you spend in a week, the more points you earn — thanks to our bonus multipliers. Auto-Renew orders are rewarded too.

Yes! Even if your orders are smaller, Auto-Renew deliveries are grouped by week and still qualify for multipliers based on your total spend.

Points are calculated at the end of each week and automatically added to your account after your final delivery for that week.

Once you reach 500 points, they’ll automatically convert into $50 credit and apply to your next order. There’s nothing you need to do — just order as normal and the credit will appear at checkout.

Yes — just visit your account dashboard to see your current points balance and any credits earned.

No — points don’t expire at this time. You can let them build up or redeem them as soon as they convert to credit.